2011年6月27日 星期一

Flights to quality

The meteoric rise of Apple represents a flight-to-quality, but not a flight to quality.

The idea that there’s this pent up demand for “quality”, and that all you need is a charismatic leader to smack you upside the head to make you realize it is nothing but wishful thinking.

Apple doesn’t win on quality, arranged against a sea of undistinguished, cheaper competitors. It wins by giving less risk and making things more simple. It didn’t even used to charge its mark-up as a symbol of quality and status, it did so because it really couldn’t get lower costs in comparison to its competitors. Its new products actually do benefit from enormous scale, and it does have relatively lower prices on some products, but maintains a relatively high price on many simply to maintain its status as a premium brand.

Apple gives you answers, lies of course, but definitive answers that are good enough so that you don’t have to think anymore. That’s how you sell anything, not by dripping out little things and saying it’s kinda good or whatever, and is what it is, and stands by itself, etc, etc. Those days, if they ever existed, are gone. Marketing: this is what this is, this is all there is, all you need to know, and how it’s going to help you. Done.

What I’m saying here is that we’re selling records and you don’t sell many records by not selling them. This is selling records. It’s about reach and relevancy, and pretty ain’t got nothing to do with it. Otherwise, well, y’know.

Seems to be a Wikipedia-heavy day. Should really get back to actual translation contributionisms.

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